Coles stores are back in business after a nationwide technical glitch cut the payment record on Friday afternoon.
“Coles stores nationwide have reopened for trading after a technical problem in our POS system which means that we were briefly unable to process transactions this afternoon,” the supermarket said in a statement on Friday evening.
“To thank customers for their patience while our team worked hard to restart us, Coles supermarket shoppers will receive three flybuys for their food and groceries this weekend.
“To help customers who are unable to complete their Friday afternoon shopping, Coles Online offers free home delivery on orders of $ 50 or more until Sunday, October 18th.”
Disgruntled customers reported the bug online, saying their shopping carts full of food had been abandoned in the aisles.
A customer wrote on Twitter: “Halfway in a store we were told that the cash registers in all Coles stores are not working due to IT issues.”
“They are not sure how long. Get off to Wallis.”
The bug was first reported shortly before 5 PM EST Friday.
After some reports surfaced that Woolworths was also having technical issues, the rival supermarket was quick to issue a statement saying it was operating as usual.
“Our payment systems are working well. They said all the stores are continuing to trade as usual.”