Ford Mustang Mach-E Tech Support Would Cost Someone $28,000 – What Happened and Why Is This a Good Lesson?

Ford Mustang Mach-E © Manufacturer's photo

Ford Mustang Mach-E is a powerful and elegant electric vehicle. Buyers seem to be happy with these machines. But Mach-E, like other electric cars, needs to be handled with caution.

Ford Mustang Mach-E © Manufacturer’s photo

One owner drove a Ford Mustang Mach-E from Canada to Florida. If you have a good brain map, you know there is a long way to go. However, it wasn’t the dead battery that caused the Mach-E to stop on the side of the road, but a message to warn the driver of the error.

The breakdowns occurred and soon Ford supplied the truck to take the defective Mach-E to the repair shop. But a minor meltdown suddenly turned into a $28,000 fix. What happened?

Well, the truck driver was not familiar with Mach-E. It is possible that he saved such a car for the first time. So, leaning under the electric car, he found a few loops and hung the tension ropes behind them. Only those rings are not designed to stretch, so they break.

No problem – you’ll need to solder something, right? Not true because these rings were part of the battery module. Do not pull the Mach-E behind, as moving the battery frame may damage the batteries. And it crashes – the owner of was relieved that the battery was dripping. The battery cooling system has most likely been damaged.

Batteries are expensive, so a fun $28,000 bill was made. Nobody wants to pay for it, but hopefully, there’s no need for litigation and that the Ford Mustang Mach-E owner won’t have to cover damage he didn’t.

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This, by the way, is a good lesson. Ford Mustang Mach-E has towing points – all cars have them. It also has points for lifting equipment. The problem is that improper lifting of a gasoline car can damage its floor – it won’t be cheap, but it won’t be a tragedy. Meanwhile, improper lifting of the electric car can damage its battery, which is a completely different cost.

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