He presses
Omid Mazan is tired of the Model X Plaid's shortcomings. But Tesla doesn't want to take the car back. Now Mazan will go to court.
Tesla and quality – for many drivers this is a contradiction in terms. In J.D. Power's customer satisfaction study, the American manufacturer regularly finds itself in the lower ranks. The Model The SUV has many flaws that Tesla can't fix. The car dealer has now hired an attorney and wants to file a lawsuit.
Omid Mouzan's Model X has many flaws: “We are now suing Tesla”
“We're fed up. We don't feel like it anymore. We're now suing Tesla. Our Tesla has already gone to Tesla three times for repairs with serious defects. “Every time we got the car back just as bad,” Muezzin explains at the beginning of the latest video. for him.
No wonder, the list of defects of the Model And the front doors don't open as wide as they should. The same applies to the falcon door located at the right rear. “These are serious security vulnerabilities,” Muezzin confirms.
Doors on the model
Of course, Tesla sees the whole thing a little differently. In a letter to Sascha Bigert, the car dealer's lawyer, the car manufacturer asserts: “The opening of the front doors is consistent with the behavior and current status of the series and does not represent a defect.” The problem with the Model This will be fixed with upcoming software updates.
As for the wing door, Tesla relies on another video of Mozan, where it opens naturally. “But this may have been an exception. “It is currently on hold again,” the lawyer confirms. In fact, this only works in exceptional cases, the car dealer confirms.
Problem with the automatic windshield wiper: a convenience function rather than a major drawback
Also, problems with automatic windshield wipers are not a major flaw with Tesla. After all, it's just a convenient job. “The corresponding user manual indicates that this is also a trial version. If you are not sure about using the trial phase, it is recommended to operate the windshield wipers manually if necessary. “The speed and interval of the windshield wipers can also be adjusted via Voice commands.
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Problem: The Model So all that's left is the setup via the screen and that can have consequences. In one case, a Tesla driver was banned from driving, explains attorney Biggert. Reason: He turned on the control in heavy rain and it was the equivalent of turning on an electronic device. Here too, Tesla has promised improvements as part of one of the upcoming updates. But so far that has not happened.
Next step: recourse
After Tesla had already had three opportunities to correct the defects, Moezan has now withdrawn from the purchase contract and asked the car manufacturer to take back the electric car. Attorney Biggert confirms: “But Tesla has refused so far, so the next step will be to file a lawsuit against Tesla to cancel the purchase contract.”
Before filing the lawsuit, the lawyer comments again on the letter from the American car manufacturer. “I don't know if Tesla really wants a ruling, but it may be possible that if we file the lawsuit or perhaps pre-lawsuit, Tesla will take the car back and an agreement will be reached somewhere, especially in order to perhaps avoid a ruling,” Biggert says. There will be at least a fourth video for Mawazan.
