According to Microsoft, users are too stupid to use Copilot properly

Microsoft Customer Service receives complaints. Users compare Copilot with ChatGPT.

All providers are currently advertising Chatbots powered by artificial intelligence About users. Regardless of Google, Microsoft or Open Eye – They all want the best product. Microsoft is currently promoting its Copilot software very heavily, and it is difficult for Windows users to avoid it at the moment.

➤ Read more: Microsoft Copilot: GPT-4 Turbo can be used for free

ChatGPT is preferred

The AI ​​chatbot is actually supposed to do the work for its users. However, not all testers are convinced by Microsoft's AI Assistant. Many agree that OpenAI's ChatGPT performs better than Microsoft's Copilot in its overall performance.

According to Microsoft employees Business Insider spoke with, this is the case Customer feedback The co-pilot is currently somewhat mixed: most widespread Assistant version for Microsoft 365 I'm currently receiving mixed feedback. Many users write in their comments that ChatGPT is better than Copilot.

➤ Read more: ChatGPT unlocks premium feature for everyone for free

The co-pilot is not an autopilot

Microsoft responds to this accusation by blaming Copilot users themselves: “He's a copilot, not an autopilot. You have to work with him,” one Microsoft employee said. “If you don't ask the right question, he'll still do his best to give you the right answer and he can things for you.”

different results From Copilot and ChatGPT, Microsoft offers different Databases Chatbots are back. Copilot therefore has a much narrower database than ChatGPT and therefore cannot be considered equal.

Teaching to users

Microsoft now wants to help dissatisfied Copilot users with special training. Along with one Partner company We are working on explanatory videos that explain how to use the program correctly. With the help of these instructions, users must then learn to ask more appropriate questions to the AI ​​assistant.

However, this is not the first time Microsoft has done something like this attempt Begins. similar Explanations It has not been able to help Copilot perform better in the past.